Frequently Asked Questions & Payment Policies
Monthly memberships are paid in advance monthly, on the calendar date which the membership became activated, for the following month. Class packages are billed in-full at the time of purchase. All of our membership plans are automatic renewals. If you purchased a Paid in Full Membership (12 months, 6 months, or 3 months) these are set to auto renew for the same amount when they expire. If you have a monthly membership plan, it will renew each month based on the day it was purchased. You can upgrade your membership plan at any point by emailing us. Monthly membership payments shall be made via automatic debited payment (credit card, debit card, or automatic checking account draft). Additional terms regarding the automatic debited payments are outlined below.
In the event of a declined credit card/debit card, the member’s account will be immediately suspended, pending the member updating their payment information and their membership dues paid in full.
Nobody likes a quitter but you may cancel by emailing firstname.lastname@example.org. You may cancel this Membership Agreement at any time. You must provide written notice via electronic mail no less than 30 business days prior to the due date of your next billing payment. Failure to provide timely notice will result in a charge for the full amount of your next billing payment. The cancellation will take affect the subsequent month. Cancellations via Facebook messenger, Instagram or other social media, voice message, text message are not valid and the member will be charged.
There are no refunds.
Members with a monthly unlimited membership may put their membership on hold, for 30 days up to three calendar months increments 1 time per year.